The multi security charting option is not working

Miguel

Hi

I have Classic Deluxe Canadian version.

R58.9 build 27.1.58.9

This issue was reported back in 2021 also.

When is it going to be fixed?

Thanks.

Quicken Jasmine

Hello @Miguel,

What exactly is occurring? Would you mind also sharing a link to where you found that this was reported in 2021?

Thanks!

Miguel

HI

This is the issue reported back in 2021. See below.

If you are in the graph and right click and select Multiple Securty Charting, nothing happens as far as I can see. Am I doing something wrong? See second screenshot.

Another issue is that if I click in News and Analysis, nothing happens.

Thanks !!

https://community.quicken.com/discussion/7892995/the-multi-security-charting-option-does-not-work-in-canadian-version

Miguel

Can I get an answer, please?

Quicken Kristina

Hello @Miguel,

When I check on the ticket referenced in that older post you linked, it looks like it was closed. Since I can see the issue is either still happening or has returned, I forwarded this issue to the proper channels to be further investigated. In the meantime, if you'd like to contribute to the investigation, please navigate to Help > Report a problem and submit a problem report with log files attached.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.

(CTP-11069)

Miguel

Hi

I upgraded to R59.9 Canada edition.

This is still not working.

How can I get direct support on this?

Thanks.

Quicken Anja

Hello @Miguel,

"How can I get direct support on this?"

For direct/immediate support, you will need to contact Quicken Support directly for assistance.

Thank you!