Mountain American CU is not connecting in Quicken Mac

Linda
Linda Member ✭✭
edited November 5 in Download, Add/Update Accounts (Mac)

Error message states Quicken cannot connect to this account. This just started 2 days ago

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Linda,

    Aside from the error message you receive, does there happen to be any specific error code associated with the message that you can provide us with here, please?

    Thank you!

    -Quicken Anja
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  • Linda
    Linda Member ✭✭

    error states closed account, which it is not closed. I get far enough in set up for direct connect and can link each of the 8 accounts. Then I get this error message…One of my accounts is hidden since I do not use it often. It is active

  • Linda
    Linda Member ✭✭

    Fixed problem by unhiding account.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20456034#Comment_20456034

    Thanks for the update! Glad to hear the problem has been fixed. 🙂

    -Quicken Anja
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