the onestep update quit working after the citibank issue. After I was able to update citibank my entire onestep quit. I tried several times to fix it, but had to call Quicken customer service. I shared my desktop with the quicken tech and he told me there were lots of errors in my history file. He gave me 2 choices to have it repaired: one cost $499 the other $599!! Seriously??? I asked for his supervisor but was told I'd get the same answer. I told him, NO WAY am i paying that! So, i uninstalled the entire program; then reinstalled it and now it is working! That was all the tech had to tell me - but instead he tried to rip me off! thanks alot for nothing Quicken Help Desk!!!
