PNC Direct Connect not sending Bills/Transferring funds

JPJigglesworth
JPJigglesworth Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

Hello! I recently switched my PNC accounts from Web Connect to Direct Connect. When I sync Quicken does not show any errors.

I've set up a couple online payees, and tried initiating transfers between PNC accounts via quicken. When I do the one step, the bills/transfers show as if Quicken is going to send them, but after one-step (and no errors) the bills are never sent. They still sit in the register with the "send" status, and I've checked out PNC's website and confirmed they are not in the queue.

I've confirmed that "Bank Bill Pay" is enabled in Quicken.

I've tried deactivating and resetting my accounts, but that does not help. Is there anything else I need to do on PNC/Quicken's side to get things going, or is this another one of Quickens 'quirks"?

Answers

  • JPJigglesworth
    JPJigglesworth Quicken Windows Subscription Member ✭✭

    It is also no showing online balances, and one one-step update is done it says balance is $0.00 as of 4/7/2027. Is DC/PNC/Quicken just broken?

  • JPJigglesworth
    JPJigglesworth Quicken Windows Subscription Member ✭✭

    Well, I validated my file and that apparently fixed the issues I was having. I sent a couple of test payments and will see if they actually go, but I think I am good now.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @JPJigglesworth,

    Thank you for coming back to update us, I am happy to hear that the issue has been resolved for you!

    -Quicken Jasmine

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