Issue connecting Keypoint Credit Union

System
System Member admin
edited October 7 in Download, Add/Update Accounts (Mac)

This discussion was created from comments split from:

The Golden 1 Credit Union VISA Credit Card Account Downloads Stopped Working (QMAC)

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  • Qunbee
    Qunbee Quicken Mac Other Member ✭✭

    I am having the same issue with my 7 Keypoint Credit Union accounts. Keypoint refers to the Quicken video which (obviously) does not resolve the connection issue.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Qunbee,

    To help troubleshoot this issue, please provide more information. When did you first notice this issue? Were the accounts previously connected/working? Are you seeing any error messages/codes when you try to update/connect your Keypoint Credit Union accounts? If not, what is happening when you try to update/connect the accounts?

    I look forward to your reply!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Qunbee,

    I haven't heard from you in a while. Do you still need assistance?

    Thank you!

    Quicken Kristina

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