Citizens Bank FDP-105 (QMAC)

Paul_Testing
Paul_Testing Quicken Mac Subscription Member ✭✭
edited November 9 in Errors and Troubleshooting (Mac)

I have been getting the "FI_WEBSITE_UNAVAILABLE (FDP-105)" error when trying to sync with Citizens Bank for the last 2 days. I have tried resetting the connection but I am still getting the same error. Is there a problem that Quicken is working with Citizens Bank to resolve?

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Answers

  • cmr
    cmr Quicken Mac Subscription Member ✭✭

    Exact same problem here this morning. Hope this gets fixed soon.

  • maryellenwalter
    maryellenwalter Member ✭✭

    I came here to see if I was the only one … looks as if others are experiencing the same problem. This is beginning to become a reoccurring issue.

  • gerardz
    gerardz Quicken Windows Subscription Member ✭✭

    same problem since last night 10/8/24

  • cmr
    cmr Quicken Mac Subscription Member ✭✭

    Will be interesting to see if it's a Quicken issue or on the bank side. But yes, kinda of frustrating to have basic functionality we depend on just stop working.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this. We have forwarded this issue to the proper channels so that it can be further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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