Lowe's American Express

Robert Armani
Robert Armani Member ✭✭✭✭
edited December 5 in Paying Bills, Online Billers & Reminders (Windows)

I had added the Lowe's American Express on my Online Billing, but for some reason It's not updating anymore.

First, it said that I needed a one-time code. I added the one-time code on the screen, then it just went round'n'round and was not able to connect. After a few days of unsuccessfully trying to connect, I just deleted the billing. Now, it's not even there from me to add.

What happened?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Robert Armani,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    After this, please attempt to add your Lowe's American Express biller again.

    Let me know how it goes!

    -Quicken Jasmine

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  • Robert Armani
    Robert Armani Member ✭✭✭✭

    Thanks, I was able to add the biller. Now, I get to sign in to Quicken every time I do an "update transactions". Oh well.

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