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Empower Retirement - No data available during selected period.

ANK

Hello,

Looks like Empower retirement's site is not allowing downloads of "Activity since the most recent quarter end"

Activity from a prior quarter is available but that's not sufficient. I called empower and notified them of the issue last week. They claimed they were aware and working on it but no progress so far. Very frustrating.

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Quicken Anja

Hello @ANK,

Unfortunately, at this time, we have been informed that Empower does not currently support Quicken connections. While this issue remains ongoing, we do not have an ETA on when this will be resolved. Please refer to this Community Alert for updates. Please note that while the Alert has been marked as "Closed", it will still be updated once the issue has been resolved.

Thank you!

bufit323

This was a problem for a long time. It eventually got fixed, but now it is back again. Empower services some huge 401k plans. This needs to be rectified for Quicken to be able to maintain its relevance to many people's net worth calculations.

ANK

Agreed @bufit323 - I checked again today and the quicken download link has been removed from Empower's site.

gourdo

It's definitely gone. As far as I'm concerned, Empower jumped the shark and I will be removing all my 401(k) funds when I move on to my next employer. In the meantime, Quicken's usefulness as an aggregator has taken a significant hit if i have to manually enter 401(k) transactions going forward. For this and other reasons, I will probably move back to spreadsheets for financial tracking like it's 1995 all over again. I can't see paying for a subscription service that only works some of the time on some of my accounts.

ANK

Hi Folks, the quicken download is back…until next year!

Quicken Anja

@ANK Thanks for the update! Glad to hear it is working for you now. 🙂