Lands End VISA Card - Comenity

David Simmons
David Simmons Quicken Windows Subscription Member ✭✭
edited November 10 in Download, Add/Update Accounts (Windows)

Looks like Comenity's Land Visa Cards are having problems downloading transactions into Quicken. Then when I try to reset the account inorder to reestablish the connection, my connection fals. Any troubleshooting recommendations are greatly appreciated.

DKS

Screenshot 2024-10-10 111907.png

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @David Simmons,

    A CC-601 error occurs when Quicken is unable to connect to the bank to receive transaction information. This could be caused by something on the bank's end blocking Quicken from connecting. In some cases, Quicken Support may need to escalate the issue.

    You may follow this link to access a FAQ that provides more information.

    I hope this helps!

    -Quicken Jasmine

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  • David Simmons
    David Simmons Quicken Windows Subscription Member ✭✭

    Looks like this may be a persistent problem with this financial institution. Does anyone know is Quicken support is aware, and if not, can we let them know?

    DKS

This discussion has been closed.

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