TD Bank not re-authorizing

dmcosta

all of a sudden, the one step update is telling me it needs to reauthorize my TD accounts. when I go to do that, it tells me there are transactions in the register that need to be downloaded first. But there NO transactions!

anyone have any ideas?

Quicken Kristina

Hello @dmcosta,

To troubleshoot this issue, please backup your Quicken file and follow the directions in this article:

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any/

Please let me know how it goes!

dmcosta

i went in and did a file validate and repair, closed and reopened. i was able to reauthorize. they are all working again.

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear you were able to reauthorize and your accounts are working now!

If you need further assistance, please feel free to reach out!