Is New Braunfels Utilities not a payee compatible with Quicken?

nomadintrovert

I saw a thread from 2022 that it appears that their bill pay system is degraded (I assume that means that they no longer use that system). I am logged into their website and it shows that a new customer portal is coming soon (it's been like that for at least 3-4 months).

You can view Invoices through InvoiceCloud, but NBU is still a not a biller retrievable by search. I'm sure the issue is more in NBU not allowing Quicken to connect, but since the thread was closed 2 years ago, I didn't know if anyone (moderator or user) has been able to link NBU as a Payee? I don't necessarily need to be able to pay them directly - I want to add it as a recurring bill and have it fetch the amount from NBU.