phantom downloaded transactions

BernieC

My wells-fargo account still has says I have 20 transactions to accept [and I can't reset or delete the account because of that]. But:

and there aren't any there. so i don't know what to do

RalphC

Are you syncing with Mobile & Web?

BernieC

it says "direct connect" and it has "bank bill pay"

Quicken Kristina

Hello @BernieC,

If you haven't already done so, I recommend following the troubleshooting steps in this article on when Quicken says there's transactions to accept, but you don't see any:

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any/

Please let me know how it goes!