PennyMac Home Loan Solutions FDP-155

Greg Goranson
Greg Goranson Quicken Mac 2017 Member ✭✭
edited October 18 in Errors and Troubleshooting (Mac)

My PennMay loan stopped communicating with Quicken months ago and I continue to get this error FDP-155. I've sent this to Quicken numerous times in the app and can find no resolution on the community forum. Any help would be greatly appreciated.

Tagged:

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Greg Goranson,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Thank you!

    (Ticket #11042294/CTP-9954)

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • ErikL
    ErikL Quicken Windows Subscription Member ✭✭

    Ability to communicate with Pennymac has not been working since May 2024 and has been reported (ticketed) multiple times. Some of those tickets are being closed due to inactivity without being resolved. It does not seem okay that this is taking this long to resolve. Is there any way to raise priority on this issue, particularly since there are multiple tickets and the duration of this problem has been significant.

Categories