ONGOING! 11/5/24 MFA Code Being "Invalid Or Expired"

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod
edited November 5 in Alerts, Online Banking & Known Product Issues

Our teams have discovered an issue in which users resetting their passwords received an MFA code deemed "Invalid or Expired."

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket #11345046)

-Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 10/29/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 11/5/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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