ONGOING 11/6/24 Quicken Classic for Windows - Sign in loop

Quicken Anja
Quicken Anja Moderator mod
edited November 6 in Alerts, Online Banking & Known Product Issues

We are getting reports of customers getting stuck in a loop when opening their datafiles, which results in the customer's register showing briefly after signing in, followed by the sign-in screen reappearing.

If you are experiencing this, we ask that you please contact Quicken Support directly for further assistance. We do not have an ETA on resolution at at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11347345)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 10/30/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 11/6/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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