ONGOING! 11/11/24 Some users are unable to purchase/renew a Quicken Classic subscription

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited November 11 in Product Alerts

We are receiving reports that certain users are unable to purchase/renew a Quicken Classic subscription. If you are encountering this issue, please contact Quicken Support for assistance.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket# 11355107/CTP-11293 & CTP-11317)

Quicken Kristina

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 11/4/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 11/11/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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