I haven't been able to update my Delta account since 10/31. I am NOT getting a error message, it's just not updating. I've tried to completely remove online access & readd it, but still not updating. It just acts like it downloaded, but it didn't.
Hello @jenn5656,
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
Hope this helps!
Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
It finally updated but now it's hanging up and taking forever to update. After a 30 minute wait the last time, I just closed it out. Very frustrating
Thank you for following up.
Is the hanging only occurring with this financial institution or One Step Update for all accounts and financial institutions?
all accounts and financial institutions
Thank you for confirming.
Could you try the previous instructions again to see if it helps with the hanging? If you have already tried that after the hanging started, let me know and we can try other steps.
It seems to have worked itself out.
Thanks for the update! Glad to hear it’s been resolved.
