I want to delete online finance files from quicken.com (Part 2)

Kardinalcc
Kardinalcc Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Quicken on the Web)

I have Quicken Classic, Deluxe. When I log in to Quicken.com and I go to my profile, I see multiple old "Finances". Since I haven't enabled sync in Quicken, I want to delete them all and upload a fresh, new finance file with all of my recent data so I can view it online.

The following suggestion didn't work because there's no Cloud accoutns listed under Quicken ID & Cloud Accounts. Just my ID info.

  1. Sign out of the Quicken on the Web app
  2. Open your Quicken Classic for Windows desktop program
  3. Go to Edit
  4. Preferences
  5. Quicken ID & Cloud Accounts
  6. Click Cloud accounts associated with this Quicken ID (#) (this is not a button, it is written in blue underneath the "Edit dataset name" button)

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Kardinalcc,

    If the instructions that you said you previously tried did not help resolve this issue for you, then you will need to contact Quicken Support by chat or phone directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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