UPDATED! 11/12/24 Missing Transactions - Multiple FIs
Our teams have discovered an issue that's possibly originating from a service provider that is affecting multiple financial institutions and causing transaction download failures.
Confirmed Impacted FIs:
RIA Federal Credit Union
Barksdale FCU
First Community Credit Union
Redstone Federal CU
Delta Community Credit Union
Quincy Credit Union
Together Credit Union
Community America Credit Union
Marine Federal Credit Union
Stockman Bank of Montana
Shrewsbury MEFCU
EECU - Fort Worth, TX
Bank of Hays
OceanFirst Bank NJ
SAFE FCU - New
1st Source Bank
NuMark CU IL
Adirondack Trust Company
Liberty Federal Credit Union
Arizona Financial Credit Union
Embassy Bank
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket #11368852/CTP-11374)
-Quicken Jasmine
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UPDATE 11/12/24
We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
Thank you!
-Quicken Jasmine
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