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OSU, crash, cloud sync

Snorkle

I suppose that I have been fortunate in that I have not experienced any real issues with Quicken for quite some time. This morning all heck broke loose. First I could not run OSU because the service was unavailable. I waited a bit then OSU ran but Quicken crashed when OSU completed. Opened Quicken again and ran OSU. In the middle of doing this a notification window opened for a cloud sync, which kind of surprised me because I do not have mobile services turned on. OSU completed but with several CC-501 errors.

Oh well, just another Quicken session.😫

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Quicken Anja

Hello @Snorkle,

Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
Chat Support is available 7 days a week from 5 am to 5 pm PDT.