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Disappearing Quick Pay Payment

A few days ago I scheduled a Quick Pay payment for 10 days out. Quicken confirmed the payment was scheduled and pending. Today the same bill shows up as due under Bill and Income Reminders and in the account register. The "scheduled" or "pending" tag for this payment in the register has disappeared. Is there an online Quick Pay queue I can check to see if the payment is, in fact, scheduled or if it is missing? I do not want to reschedule the payment if that risks double paying this bill.

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Bill Manager

Accepted answers

Quicken Kristina

Thank you for your reply,

I checked our system and I see one payment to Xcel Energy showing in Scheduled status. It is for $79.08 and shows it is scheduled for 14 November.

I hope this helps!

Quicken Kristina

Thank you for the follow-up,

I'm happy to help!

If you need further assistance, please feel free to reach out!

All comments

Quicken Kristina

Hello @wrnoof,

To assist with this issue, please provide more information. Who is the payment going to? What date is it scheduled for?

I look forward to your response!

Payment to Xcel Energy dated November 18.

Quicken Kristina

Thank you for your reply,

I checked our system and I see one payment to Xcel Energy showing in Scheduled status. It is for $79.08 and shows it is scheduled for 14 November.

I hope this helps!

Thank you. It helps a great deal.

Quicken Kristina

Thank you for the follow-up,

I'm happy to help!

If you need further assistance, please feel free to reach out!

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