How I got some Synchrony Accounts (e.g. J Crew) to work with Quicken

Emily317
Emily317 Quicken Windows Subscription Member
edited November 11 in Download, Add/Update Accounts (Windows)

The financial institution for J Crew changed from Comenity to Synchrony, but the J Crew Credit card link in Quicken is still Comenity. GE Money Bank also changed to MySynchrony, but that is not an option in Quicken. Synchrony Credit Cards do not have the same interface as MySynchrony.

So, for credit cards such as J Crew, Sleep Number, Home Design, etc., the current way to get them to work with Quicken is to set them up with GE Money Bank as the financial institution.

Hope this is helpful to someone!

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Emily317,

    Thank you for coming to share this information with other users!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • rsmoore
    rsmoore Member ✭✭✭

    Also, see my post from today labeled Synchrony Home Card. I also have 2 other ways to connect.

  • hmday
    hmday Quicken Windows Subscription Member ✭✭✭✭

    I tried it with my chevron account, still get a cc-503 error.

  • Gary Mark
    Gary Mark Member ✭✭

    Thanks! Your post solved a frustrating problem. Nicely done!

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Gary Mark,

    Thank you for coming to share, I am happy to hear that this issue is resolved for you!

    Hello @hmday and @rsmoore,

    Are you still experiencing this issue?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • jim@1
    jim@1 Quicken Windows Subscription Member ✭✭

    Great. I've been trying to get synchrony to work for a month. Thanks for sharing

  • JenniferO
    JenniferO Quicken Windows Subscription Member

    Thanks! This worked for me. After reading your solution I looked on the receipt from my initial purchase on this Synchrony card, and sure enough, the financial Institute was listed as GE CAPITAL. When I select GE MONEY BANK CREDIT CARD to add as an account in Quicken, their website is listed as mysynchrony.com

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