Synchrony Home Card

rsmoore

I am using Quicken Premier R59.18 Build 27.1.59.18 on Windows 10.

I have had problems trying to find the correct financial option to choose to add my Synchrony Home card to Quicken as there is no choice from the list that will allow me to log in without errors.

After reviewing a Synchrony Home Credit Card discussion about connecting to Synchrony to Add the Synchrony Home Card, I spent over an hour with Synchrony on the phone and got no answers. However, I persisted and talked to Technical Support and uncovered a few things.

One, as a user of Synchrony CareCredit, it functions with many providers and therefore has their own Quicken connection which does point to "https://consumercenter.mysynchrony.com/consumercenter/login". I feel and suggested that Synchrony set up Synchrony Home like Carecredit because they have multiple providers authorizing credit through Synchrony just like Carecredit.

Two, the tech support person had me log into both Carecredit and Brand Smart USA via "manage credit", they both brought me to the "https://consumercenter.mysynchrony.com/consumercenter/login" webpage where I can sign in with the appropriate username and password (I have a Carecredit card with one username and a Brand Smart card with a different username.)

That said, you should be able to for now, add the account using either Carecredit or Brand Smart USA as they both point to mysynchrony.com.

I hope that helps people connect via Quicken to credit accounts that use "https://consumercenter.mysynchrony.com/consumercenter/login" to log into with.

Quicken Kristina

Hello @rsmoore,

Thank you for coming to the Community to share this solution!

Based on your description, it sounds like Synchrony Home Card can't connect through the Synchrony Bank Credit Cards connection because that connection option goes to the synchronybank.com login rather than the consumercenter.mysynchrony.com login.

It's good to know that the Carecredit and Brand Smart USA connection options should work to allow people to connect their Synchrony Home Cards in Quicken!

Hopefully this will help others encountering the same issue!