American Express Credit Card stopped updating (downloading transactions)

TexLitt
TexLitt Quicken Mac Subscription Member ✭✭
edited December 19 in Download, Add/Update Accounts (Mac)

Last successful update of my American Express credit cards was around November 7th. The only error message I receive is " this account did not connect successfully" (or something like that). I don't know what steps to take. Need help on this. Anyone else experiencing issues with downloads of American Express transactions at this time??

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Answers

  • TexLitt
    TexLitt Quicken Mac Subscription Member ✭✭

    All's well that ends well….I was able to reconnect with American Express downloads by disconnecting from downloads first in setup and reconnecting.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @TexLitt,

    Thank you for coming back to update us, I am happy to hear that you resolved the issue!

    Please let us know if it returns.

    -Quicken Jasmine

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