eBill connection to Seattle Utilities

Steven
Steven Member ✭✭
edited November 19 in Paying Bills, eBills & Scheduled Transactions (Mac)

Have used Quicken eBill and payments for years with Seattle City Light/Public Utilities. Past two months it has stopped connecting. Why? And what do I do to make it work again?

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Steven,

    First, I suggest deleting and re-adding the ebiller. You can do so by navigating to Bills & Income > Three dots > Unlink ebill. You can then re-add the bill by navigating back through the same pathway and choosing Link ebill then proceeding to login using your normal information. 

    Let me know how it goes!

    -Quicken Jasmine

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