UMB transcations not downloading

racer0692
racer0692 Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)

It's been about a week that transactions won't download from HSA at UMB.

I've deactivated and tried to activate again at supports suggestion and now I get a CC-929, before I was CC-501

Support has not been helpful at all and once dropped the chat when I took to long to respond while I was doing the task they requested me to perform.

Any one have any thoughts on how to fix this?

Thank you.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @racer0692,

    Please review and follow this error-specific support article regarding error CC-929.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • racer0692
    racer0692 Quicken Windows Subscription Member ✭✭

    Thanks for the reply Anja.
    Unfortunately, I already tried that and when I go to activate download and enter my information it is back to the CC-501 error.

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