Amereican Express eBilling not connecting

geostone1
geostone1 Quicken Mac Subscription Member ✭✭
edited November 19 in Paying Bills, eBills & Scheduled Transactions (Mac)

Under Bills & Income in Quicken Premier Mac, Amex stopped connecting and I've been unable to reconnect. Amex sits in the Pending eBiller status box and does not resolve.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @geostone1,

    First, I suggest deleting and re-adding the ebiller. You can do so by navigating to Bills & Income > Three dots > Unlink ebill. You can then re-add the bill by navigating back through the same pathway and choosing Link ebill then proceeding to login using your normal information. 

    Let me know how it goes!

    -Quicken Jasmine

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