Errors creeping in, Why?

Question

Can someone explain why everything balances perfectly to paper copies one month, then days later, transactions are missing, duplicated, or wrong dates (especially year.)

David Moffat · Answer

OK, Windows 10 Home, Quicken Classic Home and Business version R53.26 27.1.53.26 Canada

i start Quicken, open the brokerage account, enter the transactions (buy, sell, interest, expense).  Open Holdings window and verify statement to Quicken, Quicken to statement that all securities are listed, shares correct, prices correct, and grand total correct.  ALL Balance.  Exit Quicken.

Days later for another account, i look at the above account and there are errors.  Recent transactions are duplicated.  Totals are wrong, investigation reveals transactions from prior months are missing.  Yesterday i had two transactions dated 2025 that were entered correctly in 2023.

i do nothing beyond the above.  Except run the Validate and Repair when i get frustrated with these errors.

For the record, i have been using Quicken in its various forms since early 1990s at least.  Someone on the inside can probably check my first registration date.

Boatnmaniac · Answer

Also, make sure the account register is sorted correctly by date.

In addition, if you are Resetting Accounts, Deactivating/Reactivating and/or Reauthorizing connections, there is the possibility of two issues occurring:

* The Opening Balance transaction dollar amount sometimes gets changed.  It is recommended to enter and save the correct Opening Balance dollar amount into the Memo field of that transaction….do this for all Spending accounts (checking, savings, credit card, etc.).
* Duplicate transactions will sometimes get entered into the account register.  When this happens it usually occurs within the most recent 90 days time frame.  The only solution to this is to delete those duplicate transactions when they do occur.

NotACPA · Answer

Are  you adding/deleting/changing the CLR value in any transaction?

Are you deleting one side of a Transfer (which will delete both sides)?

Are  you using QWeb or QMobile (which can sometimes cause errors similar to what you're describing)?

Also, what Q Product, and what  Release of that product,are you running?  Do HELP, About Quicken for this info.