ONGOING 12/5/24 Jackson National Life - FDP-102

Quicken Anja
Quicken Anja Moderator mod
edited December 5 in Alerts, Online Banking & Known Product Issues

We are getting reports that customers trying to connect accounts for Jackson National Life are getting an FDP-102 error in Quicken Classic for Mac.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11398881/CTP-11527)

-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.

Tagged:

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 11/29/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 12/5/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Categories