ONGOING 12/5/24 UMB Bank - HSA - CP_SCRIPT_ERROR (FDP-579)

We are receiving reports that customers with UMB Bank - HSA are encountering an error code of FDP-579 (CP_Script_Error).

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11401527/CTP-11439)

-Quicken Anja
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 11/29/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 12/5/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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