MAC Quicken Classic - FDP-102 Error with Members 1st Credit Union

Ehhahn

For the past three days I have been unable to download transactions from my bank. I did not see any known issues.

Thanks Ed

Quicken Anja

Hello @Ehhahn,

Please refer to this error-specific support article regarding error FDP-102.

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Ehhahn

I called in a ticket. The issue is still going on.

Quicken Anja

Thank you for following up!

I was able to pull up your ticket and can see that it has been escalated and is being worked on, though they do not have an ETA on resolution at this time. They will reach out to you directly via email if they need anything further.

Thank you!

Ehhahn

Thanks for checking. Have a good day.

Quicken Anja

You're welcome!

Ehhahn

The issue is still not resolved and I have not heard anything. Can you see if there are any updates?

Thanks

Quicken Anja

Hello @Ehhahn,

I went ahead and checked the status of your escalation ticket (EWC:11413874) and it is still showing Open-InProgress. So, our escalation team is still actively working on this, though there is no ETA on when a resolution will be reached. Unfortunately, I do not see any further information available beyond that.

Thank you!

Ehhahn

Thank you for the update.

Quicken Anja

You're welcome!