Unable to connect Windows Quicken Classic to Lifehub

ciscokid1957

Just signed up for Lifehub trial. I log in with the same uid/pw to both systems. I followed the steps to connect classic to lifehub, but am not seeing the options to complete this task as posted in the steps. Steps state to use same ID, be on at least R55.xx and it should just work.

Here are a few pixs.

Here is what the LifeHub doc says I should see in my Q4W:

Here is what my Q4W shows:

Shouldn't Q4W already have this option in the preferences?

Thanks,

dg

Quicken Kristina

Hello @ciscokid1957,

To troubleshoot this, first, try closing and re-opening your Quicken program. If the option still isn't showing up under Edit>Preferences>Startup, then please try restarting your computer. If the issue persists after that, please reinstall the latest patch. You can do that by using the directions and link in this article:

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product/

Please let me know how it goes!