RESOLVED 12/4/24 Fifth Third Bank- CC-502 FI_TIMEOUT

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited 7:00AM in Alerts, Online Banking & Known Product Issues

We are getting reports that customers trying to connect accounts from Fifth Third Bank to Quicken for Windows are getting a CC-502 error.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11405765/CTP-11551)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 12/2/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Anja
    Quicken Anja Moderator mod

    RESOLVED 12/4/24

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Anja
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