cc-501 Victory Capital

Thomas Kohl

Looks like Quicken STILL unable to connect with Victory Capital !! (ex USAA). There is a closed thread in 2023 but doesn't resolve, Quicken just closed the ticket. 2 years later this theoretically could be fixed. Perhaps Quicken should communicate with financial institutions to resolve, (not me)

Note the error msg cc-501 indicates a problem with Quicken servers and not to contact Victory Capital for assistance

Note to ADD ACCOUNT, Quicken lists VICTORY CAPITAL as a workable account that can be added, but always provides an error. If Quicken unable to resolve after several years, at least remove Victory from the claim of 14,000 supported institutions. Less confusion regarding less functionality.

Temporary outage ? I see that there are currently many other Quicken cc-501 errors for multiple institutions, perhaps related? I will try a few more time until I give up. Then I may drop Quicken, too expensive, too many problems errors etc. It used to be really good, have been using (same file) since 2006. Now its mostly aggravation, updates are colorful / pretty pie charts but actual substance and performance is pretty limited

thxs rgds Thomas

Quicken Jasmine

Hello @Thomas Kohl,

I believe the alert that you are referencing for Victory Capital was resolved in April of 2023, however, this alert was regarding users receiving a CC-502/FDP-102 which is different than what you are experiencing, a CC-501.

When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 error in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. You may follow this link for more information.

As per the FAQ: If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

I apologize that I could not be of more assistance.