Renew Subscription

Jeff144
Jeff144 Quicken Windows 2017 Member ✭✭✭

If I purchase a renewal subscription, does the subscription start on the day I renew (today is 11/29/24) or on the date of the original purchase (09/20/23)? My hope is it starts when I renew.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    @Jeff144 When renewing, it adds on a full year no matter what. So if you mean that your previous subscription expired 2 months ago, then if you renew today, your renewal will expire 1 year from today.

    Hope this clarifies things for you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jeff144,

    If you renew your subscription before your previous subscription expires, it still adds on a full year to your existing subscription.

    For example if you renew your subscription with 3 days left on the current subscription, your subscription will expire in 1 year + 3 days from the day you renew.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Jeff144
    Jeff144 Quicken Windows 2017 Member ✭✭✭
    edited November 29

    what happens if it is two months AFTER the subscription date?

    should I purchase a new subscription?

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    @Jeff144 When renewing, it adds on a full year no matter what. So if you mean that your previous subscription expired 2 months ago, then if you renew today, your renewal will expire 1 year from today.

    Hope this clarifies things for you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.