ONGOING! 12/16/24 UBS Financial Services Inc- Its not your fault error message

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited December 16 in Alerts, Online Banking & Known Product Issues

We are receiving reports that customers trying to connect accounts using UBS Financial Services Inc. are getting an "It's not your fault" error message in Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11418657/CTP-11606)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 12/9/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 12/16/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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