Fidelity OL-327-B error on 12/2
Fidelity OL-327-B error on 12/2. Is this a known issue or is there a fix?
Comments
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Hello @quick20,
This error is usually temporary and self-resolves, however, you can try a branding/profile refresh to see if it will help resolve it. First, please save a backup (just in case). Then, please follow the instructions provided below.
- In Quicken, select the Tools menu, then choose Online Center.
- Click the Financial Institution dropdown arrow and select the financial institution.
- Press CTRL+Shift while selecting Contact Info.
- Select one of the accounts associated with the bank from the dropdown list
- Select Financial Institution Branding and Profile from the list and click Refresh.
- Click OK and go online by clicking the Update/Send button.
- Attempt your online session again.
Let us know how it goes!
-Quicken Anja
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Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
-Quicken Anja
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
-Quicken Anja
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