ONGOING 12/20/24 TD Bank- OL-295-A/HTTP-404/16503/No Transactions Downloading

Quicken Janean

We are getting reports that customers trying to connect TD Bank accounts to Quicken for Windows are getting an OL-295-A error in Quicken Classic for Windows and HTTP-404/16503 in Quicken Classic for Mac. When trying to connect the accounts, the error the customer is getting says the following: Your financial institution has rejected your transaction. For more information, contact your financial institution.

Additionally, users are also reporting no error, but transactions are not downloading.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11431037/CTP-11613)

Quicken Janean

UPDATE 12/13/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Janean

ONGOING 12/20/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!