Chase Investment accounts all show zero balance

John Harding
John Harding Quicken Mac Subscription Member
edited December 9 in Download, Add/Update Accounts (Mac)

All my Chase Investment accounts show zero balance and have for a while. I have tried removing and re-adding. It show balance when it finds accounts but once added it shows zero balance. Checking, savings and credit card work. I saw other posts with similar issues. Looks like this has been going on for a while.

Can we get an ETA on a fix?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @John Harding,

    I do apologize for the frustration and inconvenience that this has caused.

    We do currently have an active and ongoing alert regarding 0$ balance with Chase Investments. I suggest following this link to access that alert which you can bookmark for all further updates and information. Currently, there is no ETA. However, we will update the alert that I linked once more information is received.

    Thanks!

    -Quicken Jasmine

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