ONGOING 12/26/24 Chase Balance Discrepancy Issue

Quicken Anja
Quicken Anja Moderator mod
edited December 26 in Alerts, Online Banking & Known Product Issues

We are aware of an issue affecting Quicken users who connect to Chase accounts. Chase has identified a website issue affecting balance discrepancies with all account types connecting to Quicken. 

Chase is aware of the problem and is working on a solution, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11440549/CTP-11711)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 12/18/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 12/26/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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