Download problems with First National Bank - Granbury

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Anthony leone
Anthony leone Member ✭✭
edited February 2 in Download, Add/Update Accounts (Windows)

When I do an update from my bank, First National Bank - Granbury, Quicken sometimes assigns the downloaded transactions to the wrong transaction in my register. This is especially true of check numbers. It even assigns the transactions to check numbers that have been reconciled. Sometimes it even looks for a transaction with the same payment amount. It also records the incorrect bank balance. Because of these problems, I can rarely balance my account. I am working with Quicken Classic on Windows 11.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Anthony leone,

    I have located another thread where a user was experiencing a similar issue and a SuperUser offered some good advice. I suggest following this link and reviewing those tips.

    Please let me know how it goes!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Anthony leone,

    Are you still requiring assistance?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Anthony leone
    Anthony leone Member ✭✭

    Yes. I'm sorry for not responding earlier but I'm not receiving notifications that an answer has been provided in the community.

  • Anthony leone
    Anthony leone Member ✭✭

    I am not using automatically accepting downloaded transactions into my registers

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