Workers Credit Union (WCU.com) not downloading

sol65
sol65 Quicken Windows Subscription Member ✭✭
edited December 19 in Download, Add/Update Accounts (Windows)

My accounts at Workers Credit Union have not been downloading for about a week. The usual attempts to reset and try again fail. I do successfully get security codes texted to me from the credit union but they don't work to get the accounts authorized.

Quicken Classic Deluxe R60.15 on Windows 11 Home (running on Parallels on a MacBook Pro but this shouldn't matter), Build 27.1.60.15

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @sol65,

    I took the liberty of reviewing your account and can see that you're receiving an account mismatch error internally. Are you seeing any specific error code(s) and/or message(s) on your end that you can provide us with here, please?

    Check back and let us know! Thank you.

    -Quicken Anja
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