Unable to add PenFed Account to Quicken Simplifi

jobori78
jobori78 I do not have Quicken yet Member
edited January 4 in The Water Cooler

Hello! First time posting here!

I did not find a proper category for this question so my apologies if this is not the forum to ask it.

I recently joined Quicken Simplifi to better track my finances, I was able to add most of the institutions I have a relationship with but when I try and add my Pentagon Federal CU account i bump in to the following error:

"We are unable to connect to Pentagon Federal Credit Union at this time. Please try again later.

Care Code: FDP-102"

I have looked for a solutions on your discussion boards and in the FAQ, once solution had to do with trying to add the CU while logged into it in another tab, but that did not work. I have also tried at different times but that does not work either.

Does anyone have bumped into this situation or know of other things I can try to solve this?

Thank you!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jobori78,

    First, I apologize for any trouble this issue may have caused.

    However, it would be better suited for you to reach out to Simplifi's Community directly with your concerns. Please click here to be redirected to Simplifi's Community.

    Alternatively, Simplifi Support can also be contacted.

    Thank you!

    -Quicken Anja
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  • jobori78
    jobori78 I do not have Quicken yet Member

    will do, thank you!

  • Quicken Anja
    Quicken Anja Moderator mod

    You're welcome!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.