Just another day of Truist misbehaving. Tried to reset one of my accounts to see if that would help, and now it will not connect to setup online services. CC-502, as usual. I would ask for help, but I don't think this has anything to do with things on my end. Truist and Quicken, someone needs to get their act together.
FWIW, here's my post responding to someone else's complaint about how bad this is. Maybe someone will see this and step up. Thanks.
"Let me add to the chorus of complaints about how poorly Truist is working with Quicken. I've used both for years (coming from SunTrust) with no problem until a couple of months ago. Truist now routinely times out and will eventually update after I go through the error recovery process. Sometimes. Sometimes not. It's the only financial institution I pay for an online service ($7.95 per month), and it's simply terrible to use. Plus, Truist gives you no way to contact them about your complaint unless you go through the dreaded telephone support line, which I've done, and which accomplishes nothing. Truly abysmal service. I don't know whose fault it is, but it's close to unusable at this point."