Schwab SWVXX Money Market Still Not Showing Up in Quicken for Mac..manual or download

MFF

Running Quicken for Mac Deluxe, Version 8.0.0 (Build 800.56192.100), macOS 15.1.1

Schwab Account with Money Market Fund ticker SWVXX. No transactions are being imported into the account on Quicken from Schwab...just for this ticker only.

I manually enter these transactions into the account on Quicken via the transaction register for the account. Even though I do this, the security SWVXX and any associated amounts do not show up in the Dashboard View or the Portfolio View. Quicken does not recognize that I even hold this security even though I have manually entered it.

It does NOT show up as cash either. So it's not a matter of Quicken not sorting what this amount is correctly. It simply does not exist in my Quicken account despite the manual transaction entries.

My account value at Schwab and my account value at Quicken are off by exactly that amount.

I have looked at display options, sorting by options, etc. in the account settings area. I can find no reason why this does not display the value of this holding in the account correctly.

MFF

I'll close this loop here in case anyone else has this odd problem. I went into my transaction register for the accounts in question. I searched the ticker SWVXX to bring up all the entries just to see if I could identify anything.

In every account where this discrepancy occurred, there was an automatic entry (it was in grey) dating back to May of 2006 with a negative share value that equaled the actual share value, thus keeping my share balance at zero. I deleted these transactions and everything is fine.

It's as if something was telling Quicken that the share balance had to be zero no matter what I did thereby cancelling out the actual value of the holding, both in money and in shares, in each account. I can only assume this is a bug of some sort. I have re-downloaded all my accounts to see if linking to Schwab would make the auto entry occur again, and so far so good.

Anyway, glad I have OCD….

MontanaKarl

First, it is a known issue with Schwab that they do not download money market transactions, so manual entry as you're diong is required to see your actual cash balance in Quicken.

If your original manual Buy transaction for SWVXX created the security correctly, your share balance (1 = $1) should show up everywhere in Quicken, as you continue to enter Buy or Sells of SWVXX…or interest deposits. At least that's what happens for me. I can't imagine why the shares do not show up in your Portfolio view/etc. Unless your brokerage account is set to use "Simple (positions only)" tracking?

In general, I advise against ever using Simply tracking, as there's not much data value present in Quicken then… no tax reports, etc… only net worth. Right click your brokerage account in the sidebar and select Account Settings and check what "Investment Tracking Method" is set to.

This is how SWVXX appears in my Window > Securities list (with a green checkmark in the "Currently Held" column):

It is listed in my Brokerage account Portfolio tab with the correct balance.

MFF

Thanks for the reply. I do not have the 'simple' investment tracking option selected. If I go to my securities list, I see SWVXX in the list and when I open the details window everything looks perfectly normal as your example shows.

Yeah, this is driving me nuts. I just feel like I'm missing something so obvious. And it's not like one transaction maybe got corrupted or something in my register window. Even when I enter dividends for each account for this holding, I never see a share balance or increase in share balance in the register/transaction window. Am I entering it incorrectly or something?

I other words, I could enter $100K of SWVXX via a manual transaction right now in said account, and the 'share balance' column will remain zero. How can that be if Quicken recognizes this security in the security list and knows what it is? Even if the download section did not work, you would think recording a simple manually entered transaction would recognize the shares that I just input.

It does not. It will not recognize anything about this security other than from the securities list. So odd.

MFF

..and here's another crazy thing I just noticed, when I enter the dividend reinvest transaction, it not only does not show the share balance change, it also does not pull the reinvest from the cash balance of the account.

So no share balance recorded up or down, no cash balance recorded up or down for any transaction done with SWVXX.

MFF

I'll close this loop here in case anyone else has this odd problem. I went into my transaction register for the accounts in question. I searched the ticker SWVXX to bring up all the entries just to see if I could identify anything.

In every account where this discrepancy occurred, there was an automatic entry (it was in grey) dating back to May of 2006 with a negative share value that equaled the actual share value, thus keeping my share balance at zero. I deleted these transactions and everything is fine.

It's as if something was telling Quicken that the share balance had to be zero no matter what I did thereby cancelling out the actual value of the holding, both in money and in shares, in each account. I can only assume this is a bug of some sort. I have re-downloaded all my accounts to see if linking to Schwab would make the auto entry occur again, and so far so good.

Anyway, glad I have OCD….

Quicken Jasmine

https://community.quicken.com/discussion/comment/20470167#Comment_20470167

Thank you for coming back to share your resolution with other users. We are happy to hear that you were able to resolve the issue!