After Update I Have Flags but No Transactions

Doug

I found this topic from about three years back, but I found no resolution. Here's what's going on:

I do a One Step Update (or Update Now), and for some banking accounts I get a red flag beside the account. This indicates there are cleared transactions to "accept". When I click on that account to review the transactions, there are NONE to review. In fact, a few times the red flag just disappears before I can take action on the account. It happened today on three banking accounts (at two separate banks). In each case, when I checked online, there are PENDING transactions. In the past the only time I get the red flags is when the transactions have cleared … not when they're pending.

Can anyone tell me if this is a bug? Or is it some type of new "feature"?

Quicken Anja

Hello @Doug,

I apologize for any inconvenience this issue may be causing you.

To start with, please take a moment to review and follow the instructions found in this support article regarding this topic.

I hope this helps!

Doug

Thanks Anja. I went through the entire process. I'm not sure whether or not it helped b/c I haven't completed another One Step Update where there were only pending transactions. I'll keep an eye on it.

Quicken Anja

@Doug Thanks for following up and no problem! If you notice anything is off, please don't hesitate to reach back out.