Update on downloading Tower Federal Credit Union credit card transactions?

morebikethanman

Has there been any progress figuring out how to re-enable the downloading of Tower Federal Credit Union credit card transactions? As detailed in this closed thread, the Quicken back-end offers 2 named institutions associated to towerfcu.org that permit downloading of transactions. One is listed as "Tower Federal Credit Union" and it correctly allows for downloading transactions from all banking accounts. The other is "Tower FCU" and that one holds information about the credit card accounts.

The closed thread describes how to bypass the request for a "Personal Security Code" and associate the "Tower FCU" data provider with the credit card account in Quicken. Furthermore, when I "One Step Update" it reports that transactions have been downloaded (like it will say, 5 transactions have been downloaded) but they never appear in the register. Is there any way to get into a debug mode to see them? Maybe the dates are bad or otherwise not passing some check?

mshiggins

Have you tried the steps in this support article?

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any/

Quicken Anja

Hello @morebikethanman,

We apologize for any inconvenience this issue may be causing.

Could you please provide a screenshot of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

morebikethanman

Thank you for the responses. I followed the steps in the support article but that was not successful. Here are a pair of screenshots demonstrating the 2 towerfcu.org data providers in Quicken. You can see they are listed separately but have the same phone number and url.

and