9. American Express Re-Authorize error

John_L
John_L Member ✭✭
in Download, Add/Update Accounts (Windows)

Requested to post issues separately
Quicken Windows Premier
R60.20
Build 27.1.60.20

American Express

During the daily download, I received an error to re-authorize both American Express accounts. They were linked and working. After re-authorizing, I could only ADD to Quicken, the account drop-down list did not show the existing American express accounts.

Even after re-authorizing, each update prompted to reauthorize the old accounts but then dropped days transaction’s in the new accounts.

I finely fixed this issue by deactivating the connect with the old accounts and deleting the new American Express accounts (SAME account numbers). Then I setup the old accounts and they linked.

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Comments

  • RP1964
    RP1964 Quicken Windows Subscription Member

    I have a similar issue. I have two different login accounts for Amex/Amex HYSA and I want to keep them this way. Quicken keeps going in circles and deactivates the other even though they are separate. It used to work. Very frustrating!!

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