BlueCross BlueShield of Illinois AND Citizens Bank

James118
James118 Quicken Windows Other Unconfirmed, Member ✭✭✭
edited 9:45AM in Errors and Troubleshooting (Windows)

A year or two ago I used to be able to download transactions for BlueCross BlueShield of Illinois AND Citizens Bank. Now they are stuck in Needs Attention. I have tried repair, super validate, removing, adding, updating, change password, and many other things, but have not been able to get the bills to download.

The last update I had on these two issues was via email on Mar 18, 2024 from customer support, when they said that it was a known issue.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @James118,

    When did this issue begin? After a recent update? Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Are you experiencing an issue with these financial institutions regarding adding them as accounts, adding them as billers, or both?

    Let me know!

    -Quicken Jasmine

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