Amex downloads missing

whyq
whyq Quicken Windows Subscription Member ✭✭
edited 9:05AM in Download, Add/Update Accounts (Windows)

Amex downloads from 12/12-12/20 did not download - 3rd time this year. Why can Quicken not fix this issue?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @whyq,

    Thank you for bringing this to our attention, though I apologize that you are experiencing this.

    First, based on your account information, it looks like you are using Quicken Classic for Windows, so I went ahead and moved your post to the proper Windows category as it was originally posted in a Mac category.

    Regarding the issue you are experiencing— to start with, please take a moment to review and follow the guidance provided in this support article regarding missing downloaded transactions.

    I hope this helps!

    -Quicken Anja
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