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    • Amex downloads missing

    Quicken Windows Subscription Member ✭✭
    edited February 11 in Download, Add/Update Accounts (Windows)

    Amex downloads from 12/12-12/20 did not download - 3rd time this year. Why can Quicken not fix this issue?

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    • Moderator mod

      Hello @whyq,

      Thank you for bringing this to our attention, though I apologize that you are experiencing this.

      First, based on your account information, it looks like you are using Quicken Classic for Windows, so I went ahead and moved your post to the proper Windows category as it was originally posted in a Mac category.

      Regarding the issue you are experiencing— to start with, please take a moment to review and follow the guidance provided in this support article regarding missing downloaded transactions.

      I hope this helps!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

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